The I bought the chair it was under a promotion, with a free gift. The company did NOT honor this gift. I sent customer service a message about this issue, but never got a returned answer. If you buy on a promotion, make sure the company honors it. Keep you promotion emails!
This chair is pretty good, the customer service is awesome and I've had no issues correcting problems I've had. The first problem that arose, was some pieces of plastic for the chair were cracked, I asked for a replacement which is currently being sent to me. The plastic felt a little flimsy but the box came to me pretty banged up so i don't blame the company for that. My biggest issue with this chair is probably the width of the seat. It's not their fault that I didn't pay more attention to the dimensions, but the seat just feels small. Im an average sized person but i like to sit with my feet under me and off the floor, but i can't do that with this chair because it's uncomfortable :( The lumbar support for me is just wayyyy too big. I've just removed it from my chair and it's much better without it. I've heard it's supposed to soften over time but it's just not comfortable for me. Other than those issues, the chair is pretty good quality from what i can tell. But we will see how the seat cushion holds up over time. If i could change something about this product, i would make the seat bigger.
The chair and how it looks in the picture is on spot. I love the yellow and black bumblebee design. I'm 6' 0" tall and weigh 190~ and the chair supports me fully, however, both the cushions it came with are kinda uncomfortable and stiff. During my first full gaming session using it, I started having lower back pain due to the uncomfortable support and chair cushion. I padded this issue using some memory foam cushions I had bought from amazon prior to the technisport chair purchase and it works 10x better. Other than the cushions, though, I have no other qualms.
This chair is sooooooo goood I want to at least lay in it forever!
First time I've ever bought a gaming chair and as a gamer who sits for more than 6hrs a day playing video games or simply browsing the web, this is the most comfortable chair ever. It even leans back to an extent where you can fall asleep, haha. Love it!