the chair is super comfy. the neck pillow is perfect and the lumbar support takes some getting used to but i've fallen asleep in it a few times when i have it laid back far enough
The chair is great I love it, but the star base was defective.
I purchased the TS49 Red Gaming Chair after testing it out during TwitchCon. Fell in love with the style, the features & most of all the comfort this chair provides. I ordered the chair & waited patiently for it to arrive. Once it did I was like a kid who was opening his Christmas presents, much excitement to be had. After it was assembled (which was quite easy to do) I sat down and started a gaming session. About two hours in I heard a little pop & a snap, I thought nothing of it though since everything seemed to be fine. However after standing up from my chair and returning I noticed one of the wheels was bent, on closer examination it was discovered the wheel housing had cracked causing the wheel to bend. I e-mailed TechniSport immediately & by the following morning they said a replacement metal base was being shipped to my address. TechniSport really takes care of their customers and I am glad I bought their product and you will be too!
Loving this chair! My son told me about the company, ordered a chair himself. When it was delivered, we assembled it and I gave it a try. Loved it. Ordered mine later that night. Now I’m playing online in comfort.
It was very easy to assemble. The instructions were not included but easy to find on the website. Highly recommend this chair. It's really nice and heavy duty.