Refunds / Returns

It is recommended that you open the Box as soon as possible and inspect for concealed damages.

STOP - DO NOT RETURN: If you are not satisfied with your Techni Sport product, please give us the chance to work with you to correct it. Before returning the product, keep in mind that our chairs are covered by our 2 Year warranty or otherwise as indicated in our general warranty page. Send an e-mail to warranty@rtaproducts.com with the description of the issue and the warranty customer support team will answer you to correct any issues, please allow for 24 hours.

Please review below our refund/return policy:

NEW & UNBOXED

USED & NOT DAMAGED

Return Box

 ORIGINAL PACKAGING
ORIGINAL PACKAGING

Allowed Return

 WITHIN 10 DAYS FROM DATE OF RECEIPT WITHIN 10 DAYS FROM DATE OF RECEIPT

Return Ship Fees

 100% PAID BY BUYER 100% PAID BY BUYER

RESTOCKING FEE

NONE

15% OF PURCHASE PRICE

Damage Chargeback

SHOULD WE FIND ANY DAMAGES UPON RETURN & INSPECTION – AN AUTOMATIC 10% FEE WILL APPLY – REGARDLESS OF RETURN REASON OR CATEGORY

CONDITIONS
  • Original Box - Unassembled
  • Additional 10%fee may apply based on the condition when returned
  • Chair is to be returned unassembled and packaged back into the original shipped box
  • Additional 10% may apply based on the condition when returned
  • 100% of hardware parts must be included

REFUNDS
  • REFUND WILL BE SENT WITHIN 15 DAYS OF INSPECTION/RETURN.
  • REFUND WILL BE CREDITED TO THE ORIGINAL PAYMENT METHOD USED TO PURCHASE
  • ALL RETURNS AND REFUNDS ARE FINAL

 

ORDERS INFORMATION:

  • Orders Cancellations: orders can be cancelled at any time ONLY IF it has not shipped, meaning that tracking information has not been provided via e-mail or text. 
  • CANCEL VIA E-MAIL: You can “only” cancel via e-mail to orders@rtaproducts.com . NOTE: Make sure to always include your ORDER#. Without that information orders will not be cancelled. 
  • NOTE: Should the product been placed inside the truck for shipping and can’t be removed on time or it has already been shipped prior to your e-mail, BUYER will be responsible for its return plus original order shipping costs. 
  • All boxes returned must be marked as “RETURN / RMA#”
  • PROMOTION PRICE ADJUSTMENT: Price adjustments will be allowed within 7 days prior to promotion launch date. Only by request with proof of purchase from our website techsnisportusa.com
  • INTERNATIONAL ORDERS: International buyer are responsible for their own country’s import duties and local taxes.

 

We will do our best to reply to you as soon as possible. If you have any questions, make sure to contact us via e-mail to info@technisportusa.com, if the matter is urgent, we encourage you to call our customer service at 866-782-5520, M-F between 9 - 4:30 pm EST