Thank you Claire E. so much for your great review! We're thrilled to hear that you're loving the design, comfort, and satin finish of the chair—it definitely sounds like a 5-star experience in all the ways that matter most! We really appreciate your feedback about the assembly process. While many find it straightforward, we understand that some parts—like attaching the back to the seat—can be a bit tricky for some. We're always looking for ways to improve and make things easier for everyone, so your input truly helps. Thanks again for choosing our chair to relax in—we're so glad it's become part of your space!

Thank you for taking the time to share your feedback with us. We appreciate your honesty and value your opinion, as well as the 4 out of 5 stars rating. We understand your concern about the firmness of the seat initially. Please rest assured that this is a common characteristic of new seats, and over time, with regular use, the cushioning tends to soften and conform more comfortably to your body. We hope that with continued use, you'll find the seat to be more accommodating to your personal preference. If you have any further questions or concerns, please feel free to reach out to us. Your satisfaction is our priority, thank you again for choosing our product.