I want to start by saying the chair is comfortable and the reclining feature is pretty awesome, but for being as expensive as it is, I expected it to be a little nicer. The corner of the chair was squished and the foam inside is kind of misshaped and the leather is wrinkled. The pillows came with the straps wrapped tightly around them so the leather on them is also wrinkled and creased. The arms of the chair are hard and have no padding. They do swivel in but it's only about 10° which was not really worth the extra money. The arms on the chair are pretty far apart also. So even with the swivel they aren't really comfortable for someone who is small to medium size to use. If you are a wider person this may be ideal.
